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FAQ Pembeli

Product Warranty

To always maintain the satisfaction of our customers, we are committed to always ensure that the products supplied by our vendors have good quality. In addition, it is of our commitments to ensure the quality, therefore, direct warranty is given by Ralali dan the vendor.

Currently, we provide warranty in two forms.

  1. Ralali.com Warranty is valid for 3 days

  2. Vendor Warranty depends on the type of products

Warranty covers defects that occur due to manufacturer error, and it does not apply if the errors caused by the user, for instance, fall accidentally, natural disasters, misuse or modified by the user.